Returns & Exchanges
At Noise, we want you to experience your audio and wearable tech with complete confidence, which is why we offer a hassle-free 7-day return and replacement policy for all our electronic products. If your device is defective or doesn't meet your expectations, we are committed to making it right through a seamless online process.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order ID and registered email address to select the item you wish to return or exchange.
- 2.Quality Inspection
Pack the device in its original packaging including all accessories and manuals; our courier partner will conduct a quick surface check during pickup.
- 3.Reverse Pickup
Once your request is approved, we will arrange a free pickup from your delivery address within 24 to 48 hours.
- 4.Refund or Replacement
After the item reaches our warehouse and passes technical verification, we will process your full refund or dispatch your replacement unit immediately.